Q. How to place my order on Konnect?
A. You can place your orders from the 5th till the 20 th of every month. 

Q. When will my package arrive?
A. Orders are processed within 48 hours from the time you placed your orders and shipped within 7 - 8 working days from the date ordered. 

Q. What to I do if my order is delayed?
A. If your order takes more than 10 days and still not delivered, you can email us at shopkonnectofficial@gmail.com or DM us on our Instagram - @shopkonnect.

Q. Do you ship Internationally?
A.  Unfortunately, we don't ship outside of India at the moment.

Q. What shoild I do if my products were damaged?
A. To avoid confusions, we request you to film an unboxing video when you open the package. If you have received any damaged products then please immediately email us at shopkonnectofficial@gmail.com with your Order ID and send us the Unboxing Video.

Q. I need an urgent delivery to gift my order to someone, will you be able to do that?
A. We don't provide urgent delivery at the moment. If you are planning to gift your order then please place your order 14 days before from the date needed. Please email us or DM us your Order ID so that we can speed up the process.